EXCHANGE POLICY

1. Eligibility for Exchange
We accept exchanges within 3 days from the date of purchase. To be eligible for
an exchange, the item must be: - Unused and in the same condition as received -
In its original packaging with all tags attached - Accompanied by a valid receipt or
proof of purchase.

2. Non-Exchangeable Items
Certain items cannot be exchanged, including: - Sale or clearance items -
Personalized or custom-made products

3. Exchange Process
To initiate an exchange, please follow these steps:

1. Contact our customer
   service at [doreniqueorder@gmail.com/Phone/Whatsapp: +91 96466 81117] with
   your order details.
2. Team Dorenique will contact you.
3. Exchange Shipping Costs
   - Customers are responsible for return shipping costs unless the exchange is due
   to a defective or incorrect item. - If the exchange is approved, we will cover the
   shipping costs for the replacement item.
4. Processing Time
   Exchanges are processed within 3 business days after we receive the returned
   item. Processing times may vary during peak seasons.
5. Contact Us
   For any exchange-related inquiries, please contact us at
   doreniqueorder@gmail.com/ Phone/Whatsapp: +91 9646681117. We reserve the
   right to amend this exchange policy at any time without prior notice.